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Medicaid Service Coordination

Service Coordination is the active assistance offered to persons with developmental disabilities as they navigate the community and various service systems in pursuit of the necessary and desired services and supports that will assist them in achieving and/or maintaining their personal goals.

Today, people with disabilities are seeking control over their lives. Their focus on choice and self- determination is directed towards all areas of life, but especially those areas that affect home, work, friends, finance, health and leisure. People with developmental disabilities have the right to determine their personal goals and decide which supports and services they want and need.

The resources, supports and services for people with developmental disabilities continue to grow in number and complexity. It is a challenge for people with developmental disabilities or their families to keep up with the changes and to maximize the opportunities. Many people turn to professionals for assistance. Service Coordinators help people explore what they want and need in life and then assist them in getting it. They work in partnership with the person and/or family to develop, implement and maintain the person's life plan. Service Coordinators assist people to attain the highest quality of life and live as independently and productively as possible.

 

 

Our Service Coordinators possess many skills and abilities in order to provide quality service. These include but are not limited to:
     *understanding person centered  planning
     *listening carefully to the person and his/her family
     *recognizing and addressing health and safety                                     issues
     *excellent communication skills
     *resolving crisis situations
     *accessing entitlements and benefits
     *advocating for people
     *ensuring the quality of the person's life
     *maintaining an up to date life plan for the person
     *knowing about services and supports

Our Service Coordinators provide quality service by:
     *keeping the person's aspirations the focal point                            of their actions
     *promoting self-advocacy  and choice
     *taking all reasonable steps to ensure the health                     and safety of the person
     *helping the person make informed choices
     *assisting the person to achieve personal goals
     *promoting community inclusion

For additional information please contact our Service Coordinators:

Kerri Duntley

Christina Williams-Wood